Effective Date:16th June 2025
Seven Marketing Agency Pty Ltd
 ABN: 36 687 681 072
Email: [email protected] Website: https://seveninc.com.au

1. Introduction

Seven Marketing Agency Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and where applicable, the General Data Protection Regulation (GDPR) of the European Union and the United Kingdom.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, use our services, or visit our website.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name and job title
  • Business name and ABN
  • Email address and contact number
  • Billing and payment details
  • IP address and browser/device data
  • Social media handles or publicly available business profiles
  • Information provided through forms, surveys, or communication with us

Where GDPR applies, this includes any data that can directly or indirectly identify you (“personal data”).

3. How We Collect Personal Information

We collect personal information when you:

  • Contact us via our website, email, phone, or social media
  • Complete online forms, request a quote, or subscribe to our newsletters
  • Engage us for marketing services
  • Visit or interact with our website (via cookies and tracking tools)

Where practical, we collect this information directly from you.

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on one or more of the following legal grounds:

  • Consent – when you have provided clear consent
  • Contract – to deliver our services or respond to your requests
  • Legal obligation – to meet our legal or regulatory requirements
  • Legitimate interests – for running and improving our business (provided your rights are not infringed)

You may withdraw your consent at any time by contacting us.

5. Why We Collect and Use Your Information

We collect and use your personal information to:

  • Provide and manage our services
  • Respond to enquiries and communicate with you
  • Process payments and send invoices
  • Share relevant marketing content if you’ve opted in
  • Improve our website, services, and customer experience

Comply with legal obligations

6. Disclosure of Personal Information

We may disclose your personal information to:

  • Internal team members and contractors
  • Third-party service providers (e.g. CRM platforms, hosting, payment processors)
  • Digital advertising platforms such as Google, Meta (Facebook/Instagram), or LinkedIn
  • Professional advisers (e.g. legal or accounting)
  • Government agencies where required by law

We do not sell or rent your personal information.

7. Overseas Disclosure and International Data Transfers

Some personal data may be stored or processed in countries outside of Australia, such as the EU, UK, or US, via trusted third-party providers. In these instances, we ensure appropriate safeguards are in place to protect your data, including standard contractual clauses where required under GDPR.

8. Data Security and Retention

We take reasonable steps to secure your information using:

  • Secure servers and encrypted systems
  • Access control and role-based permissions
  • Trusted platforms with strong security practices

We retain personal data only as long as necessary for the purpose it was collected or to comply with legal obligations.

9. Your Rights (AU & GDPR)

You may have the following rights:

  • Access – request access to your personal information
  • Correction – update or correct inaccurate data
  • Deletion – request deletion (right to be forgotten)
  • Objection – object to certain types of processing
  • Restriction – request restriction of data processing
  • Portability – receive your data in a structured, commonly used format
  • Withdraw consent – where consent was given

To exercise your rights, please email us at [email protected]

10. Cookies and Analytics

Our website uses cookies and third-party analytics tools (such as Google Analytics) to:

  • Monitor website performance and improve functionality
  • Track user interaction and browsing behaviour
  • Customise and optimise advertising

You may control or disable cookies through your browser settings, although doing so may limit some features.

11. Direct Marketing

If you opt in to receive marketing emails from us, we may send promotional content and updates. You can unsubscribe at any time using the link in our emails or by contacting us at [email protected]

12. Complaints

If you believe we have breached your privacy rights, please contact us. We take all concerns seriously and will respond within a reasonable timeframe. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au, or your local data protection authority if you are in the EU or UK.

13. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, please contact:

Seven Marketing Agency Pty Ltd
 8 Witt Avenue, Carrara QLD 4211
Email: [email protected]
Website: https://seveninc.com.au